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Communication

Module name (EN): Communication
Degree programme: International Management, Master, ASPO 01.10.2016
Module code: MAIM-252
Hours per semester week / Teaching method: 4V (4 hours per week)
ECTS credits: 6
Semester: 2
Mandatory course: yes
Language of instruction:
English
Assessment:
Term paper with presentation (can be repeated annually)
Curricular relevance:
MAIM-252 International Management, Master, ASPO 01.10.2016, semester 2, mandatory course
MAIM-252 International Management, Master, ASPO 01.10.2020, semester 2, mandatory course
Workload:
60 class hours (= 45 clock hours) over a 15-week period.
The total student study time is 180 hours (equivalent to 6 ECTS credits).
There are therefore 135 hours available for class preparation and follow-up work and exam preparation.
Recommended prerequisites (modules):
None.
Recommended as prerequisite for:
Module coordinator:
Prof. Dr. Malte Beinhauer
Lecturer:
Jennifer Conrad


[updated 18.08.2016]
Learning outcomes:
After successfully completing the course the student should be able to,
name and describe the criteria for convincing interpersonal communication
present the characteristic features of  persuasive conversational skills both at work and in everyday life
successfully apply communication techniques when dealing with colleagues and business partners
manage difficult conversation scenarios with empathetic behavior and conflict-free social interaction
explain the determinants of positive personal development (social intelligence, emotional intelligence)
  and use them in their personal life-long learning process by way of study, experience and application.
evaluate practical peer exercises in the field of communication.
Create own training situations and course outlines for introduced interpersonal communication scenarios

[updated 16.12.2019]
Module content:
- Creativity
- Decision making
- Conversation theory
- Interviews, employee appraisals, sales conversations
- Argumentation patterns, discussion
- Escalating (conflict-promoting) and de-escalating (conflict-avoiding) negotiation
- Moderation, moderation techniques.


[updated 05.03.2020]
Teaching methods/Media:
Interactive course with a large amount of student participation, partner and group work, use of video and camera technology.

[updated 05.03.2020]
Recommended or required reading:
- Eunson, B.: C21 Communicationg in the 21st century, newest edition, Wiley
- Hackenberg, W.; Leminsky, C.; Schulz-Wofgramm, Eibo: Key Message delivered - Business Presentations with structure
- Rosenberg, M.; Chopra, D.: Nonviolent Communication: A Language of Life, Life-Changing Tools for Healthy
  Relationships, newest edition, Puddle dancer Press.
- Schultz von Thun, F., Miteinander reden 1-3, newest edition, Reinbeck
- Watzlawick, P., Beavin, J.H., Jackson, D.D., Pragmatics of Human Communication: A Study of Interactional Patterns,
  Pathologies and Paradoxes, newest edition,  W.W. Norton & Company
- Hesse, J., Schrader, H. Ch., Bewerbungshandbuch, Eichborn Verlag, Frankfurt
 (M)2010
- Alt, J. A.; Richtig argumentieren, newest edition,  Beck-Verlag
- Thiele, A., Argumentieren unter Stress, newest edition, Frankfurter Allgemeine
  Buch
- Weisbach, Ch. R., Professionelle Gesprächsführung, newest edition, Beck-Verlag  
- Kellner, H., Konflikte verstehen, verhindern, lösen, Hanser, Munich, Vienna
  1999


[updated 05.03.2020]
[Sat May 30 13:20:00 CEST 2020, CKEY=ic, BKEY=imm3, CID=MAIM-252, LANGUAGE=en, DATE=30.05.2020]