Module name (EN): Communication |
Degree programme: International Management, Master, ASPO 01.10.2020 |
Module code: MAIM-252 |
SAP-Submodule-No.: P420-0266 |
Hours per semester week / Teaching method: 4V (4 hours per week) |
ECTS credits: 6 |
Semester: 2 |
Mandatory course: yes |
Language of instruction: English |
Assessment: Term paper with presentation (can be repeated annually) [updated 30.01.2020] |
Applicability / Curricular relevance: MAIM-252 (P420-0266) International Management, Master, ASPO 01.10.2016, semester 2, mandatory course MAIM-252 (P420-0266) International Management, Master, ASPO 01.10.2020, semester 2, mandatory course |
Workload: 60 class hours (= 45 clock hours) over a 15-week period. The total student study time is 180 hours (equivalent to 6 ECTS credits). There are therefore 135 hours available for class preparation and follow-up work and exam preparation. |
Recommended prerequisites (modules): None. |
Recommended as prerequisite for: |
Module coordinator: Prof. Dr. Malte Beinhauer |
Lecturer: Prof. Dr. Malte Beinhauer [updated 05.03.2020] |
Learning outcomes: After successfully completing the course the student should be able to, • name and describe the criteria for convincing interpersonal communication • present the characteristic features of persuasive conversational skills both at work and in everyday life • successfully apply communication techniques when dealing with colleagues and business partners • manage difficult conversation scenarios with empathetic behavior and conflict-free social interaction • explain the determinants of positive personal development (social intelligence, emotional intelligence) and use them in their personal life-long learning process by way of study, experience and application. • evaluate practical peer exercises in the field of communication. • Create own training situations and course outlines for introduced interpersonal communication scenarios [updated 16.12.2019] |
Module content: - Creativity - Decision making - Conversation theory - Interviews, employee appraisals, sales conversations - Argumentation patterns, discussion - Escalating (conflict-promoting) and de-escalating (conflict-avoiding) negotiation - Moderation, moderation techniques. [updated 05.03.2020] |
Teaching methods/Media: Interactive course with a large amount of student participation, partner and group work, use of video and camera technology. [updated 05.03.2020] |
Recommended or required reading: - Eunson, B.: C21 Communicationg in the 21st century, newest edition, Wiley - Hackenberg, W.; Leminsky, C.; Schulz-Wofgramm, Eibo: Key Message delivered - Business Presentations with structure - Rosenberg, M.; Chopra, D.: Nonviolent Communication: A Language of Life, Life-Changing Tools for Healthy Relationships, newest edition, Puddle dancer Press. - Schultz von Thun, F., Miteinander reden 1-3, newest edition, Reinbeck - Watzlawick, P., Beavin, J.H., Jackson, D.D., Pragmatics of Human Communication: A Study of Interactional Patterns, Pathologies and Paradoxes, newest edition, W.W. Norton & Company - Hesse, J., Schrader, H. Ch., Bewerbungshandbuch, Eichborn Verlag, Frankfurt (M)2010 - Alt, J. A.; Richtig argumentieren, newest edition, Beck-Verlag - Thiele, A., Argumentieren unter Stress, newest edition, Frankfurter Allgemeine Buch - Weisbach, Ch. R., Professionelle Gesprächsführung, newest edition, Beck-Verlag - Kellner, H., Konflikte verstehen, verhindern, lösen, Hanser, Munich, Vienna 1999 [updated 05.03.2020] |
[Wed Aug 10 09:49:10 CEST 2022, CKEY=ic, BKEY=imm4, CID=MAIM-252, LANGUAGE=en, DATE=10.08.2022]