<?xml version="1.0" encoding="ISO-8859-1" standalone="yes" ?>
<document>
<title>Communication</title>
<cid>MAIM-252</cid>
<sapsubmodule>P420-0266</sapsubmodule>
<bkey>imm4</bkey>
<ctypes>
<hours>4</hours>
<type>V</type>
</ctypes>
<cp>6</cp>
<semester>2</semester>
<mandatory>yes</mandatory>
<language>English</language>
<exam>Term paper with presentation (can be repeated annually)</exam>
<curriculum>
<curriculum_entry>
<cid>MAIM-252</cid>
<branch>International Management</branch>
<semester>2</semester>
<mandatory_tag>mandatory course</mandatory_tag>
</curriculum_entry>
<curriculum_entry>
<cid>MAIM-252</cid>
<branch>International Management</branch>
<semester>2</semester>
<mandatory_tag>mandatory course</mandatory_tag>
</curriculum_entry>
</curriculum>
<workload>
60 class hours (= 45 clock hours) over a 15-week period.The total student study time is 180 hours (equivalent to 6 ECTS credits).There are therefore 135 hours available for class preparation and follow-up work and exam preparation.</workload>
<prerequisites>
</prerequisites>
<prerequisitesfor>
</prerequisitesfor>
<convenor>Prof. Dr. Malte Beinhauer</convenor>
<convenor-person-key>mbe</convenor-person-key>
<lecturers>
<lecturer>Prof. Dr. Malte Beinhauer</lecturer>
<lecturer-person-key>mbe</lecturer-person-key>
</lecturers>
<objectives>After successfully completing the course the student should be able to,
• name and describe the criteria for convincing interpersonal communication
• present the characteristic features of  persuasive conversational skills both at work and in everyday life
• successfully apply communication techniques when dealing with colleagues and business partners
• manage difficult conversation scenarios with empathetic behavior and conflict-free social interaction
• explain the determinants of positive personal development (social intelligence, emotional intelligence) 
  and use them in their personal life-long learning process by way of study, experience and application.
• evaluate practical peer exercises in the field of communication.
• Create own training situations and course outlines for introduced interpersonal communication scenarios</objectives>
<content>- Creativity
- Decision making
- Conversation theory 
- Interviews, employee appraisals, sales conversations
- Argumentation patterns, discussion
- Escalating (conflict-promoting) and de-escalating (conflict-avoiding) negotiation
- Moderation, moderation techniques.
</content>
<media>Interactive course with a large amount of student participation, partner and group work, use of video and camera technology.</media>
<literature>- Eunson, B.: C21 Communicationg in the 21st century, newest edition, Wiley
- Hackenberg, W.; Leminsky, C.; Schulz-Wofgramm, Eibo: Key Message delivered - Business Presentations with structure
- Rosenberg, M.; Chopra, D.: Nonviolent Communication: A Language of Life, Life-Changing Tools for Healthy 
  Relationships, newest edition, Puddle dancer Press.
- Schultz von Thun, F., Miteinander reden 1-3, newest edition, Reinbeck 
- Watzlawick, P., Beavin, J.H., Jackson, D.D., Pragmatics of Human Communication: A Study of Interactional Patterns, 
  Pathologies and Paradoxes, newest edition,  W.W. Norton &amp; Company
- Hesse, J., Schrader, H. Ch., Bewerbungshandbuch, Eichborn Verlag, Frankfurt 
 (M)2010
- Alt, J. A.; Richtig argumentieren, newest edition,  Beck-Verlag 
- Thiele, A., Argumentieren unter Stress, newest edition, Frankfurter Allgemeine 
  Buch
- Weisbach, Ch. R., Professionelle Gesprächsführung, newest edition, Beck-Verlag  
- Kellner, H., Konflikte verstehen, verhindern, lösen, Hanser, Munich, Vienna 
  1999
</literature>
<offered>
</offered>
<moduldb-query>Tue Aug 18 03:29:35 CEST 2026, CKEY=ic, BKEY=imm4, CID=[?], LANGUAGE=en, DATE=18.08.2026</moduldb-query>
</document>
